Frequently Asked Questions
About Our Fragrances
What makes ALLUME fragrances special?
ALLUME Atelier fragrances are crafted with high-quality perfume oils and carefully selected fragrance notes. Each scent is inspired by iconic luxury perfumes and designed to deliver long-lasting performance with elegant presentation at an accessible price.
How long do ALLUME fragrances last?
Our fragrances are formulated with premium fragrance oils to ensure long-lasting scent performance. Depending on the fragrance and your skin type, you can expect our perfumes to last 24 hours or more.
Are ALLUME fragrances suitable for sensitive skin?
Our fragrances are crafted with quality ingredients. However, if you have sensitive skin, we recommend testing the fragrance on a small area first.
Ordering & Payment
What payment methods do you accept?
We accept Cash on Delivery (COD) for your convenience. Pay when you receive your order.
Do you offer free delivery?
Yes! We offer free delivery on orders over 9000 DZD. Standard delivery fees apply to orders below this amount.
Which cities do you deliver to?
We deliver to all cities across Algeria.
Delivery & Returns
How long does delivery take?
Delivery typically takes 2-4 business days depending on your location within Algeria.
Can I return a fragrance if I don't like it?
Due to the nature of fragrance products, we accept returns only for unopened products within 7 days of delivery and more than 45 ML .
Choosing Your Fragrance
How do I choose the right fragrance?
Each product page includes detailed fragrance notes and descriptions to help you choose. Consider:
- The occasion (daily wear, special events, professional settings)
- Your preferred scent family (fresh, floral, woody, oriental)
- The season and time of day
Are your fragrances suitable for gifts?
Absolutely! Our elegant packaging and premium presentation make ALLUME fragrances perfect gifts for any occasion. Check out our Gift Sets collection for specially curated options.
Still Have Questions?
Contact our customer service team and we'll be happy to help you find your perfect fragrance.